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  7. Managing Billing

Managing Billing

Learn how to monitor your subscription, manage billing details, upgrade plans, and optimize your GetFeed.

Billing page showing subscription details and plan management options.

Introduction

Your billing dashboard is the central place to manage your GetFeed subscription. Here, you can monitor your video processing usage, update payment information, upgrade plans, and ensure your account stays active. By the end of this guide, you'll know how to handle all aspects of your billing effectively.

Tip

Regular billing checks help you optimize your clip production and avoid running out of processing quota mid-campaign.

Prerequisites

  • Active GetFeed account
  • Access to organization settings (Owner or Admin role)
  • Understanding of your content production needs

Core Concepts

Subscription Plans

GetFeed offers tiered plans designed for different content creation needs:

  • Free: Perfect for trying out the platform (5 videos/month, 50 clips)
  • Plus (R$49/mo): For growing creators (50 videos/month, 500 clips)
  • Pro (R$149/mo): For agencies and power users (200 videos/month, 2000 clips)

Usage Limits

Each plan has limits on videos processed and clips generated per month. Monitoring usage prevents unexpected restrictions on your content workflow.

Billing Cycle

Subscriptions renew monthly or annually. Annual plans offer significant savings. You can change plans or cancel anytime.

Step-by-Step Guide

Access Billing Settings

Navigate to Settings > Organization > Billing in the dashboard sidebar.

Review Current Subscription

Check your current plan, billing cycle, and usage statistics. The dashboard shows:

  • Plan details and status
  • Next billing date
  • Monthly reset date for usage limits

Monitor Usage

Review your usage for each resource:

Prop

Type

Look for usage alerts when approaching limits.

Update Billing Information

Manage your billing email and payment methods. Ensure contact information is current for invoice delivery.

Upgrade or Change Plans

If you need more video processing capacity, select a higher plan. Follow the prompts to complete the upgrade—your new limits take effect immediately.

Plan Features Comparison

FeatureFreePlusPro
Videos Processed/Month550200
Clips Generated/Month505002000
AI Transcription✅✅✅
Auto Reframing❌✅✅
Advanced Analytics❌❌✅
Priority Support❌✅✅

Troubleshooting

Best Practices

Read More

Managing API KeysCustomizing Your OrganizationManaging Notifications
IntroductionPrerequisitesCore ConceptsSubscription PlansUsage LimitsBilling CycleStep-by-Step GuideAccess Billing SettingsReview Current SubscriptionMonitor UsageUpdate Billing InformationUpgrade or Change PlansPlan Features ComparisonTroubleshootingBest Practices
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